# &repmgr; support

EDB provides 24x7 production support for &repmgr; and other PostgreSQL products, including configuration assistance, installation verification and training for running a robust replication cluster.

For further details see: Support Center

A mailing list/forum is provided via Google groups to discuss contributions or issues: https://groups.google.com/group/repmgr.

Please report bugs and other issues to: https://github.com/EnterpriseDB/repmgr.

Please read the following section before submitting questions or issue reports.

## Reporting Issues

When asking questions or reporting issues, it is extremely helpful if the following information is included:

- PostgreSQL version

- &repmgr; version

- How was &repmgr; installed? From source? From packages? If so from which repository?

- `repmgr.conf` files (suitably anonymized if necessary)

- Contents of the `repmgr.nodes` table (suitably anonymized if necessary)

- PostgreSQL 11 and earlier: contents of the `recovery.conf` file (suitably anonymized if necessary).

- PostgreSQL 12 and later: contents of the `postgresql.auto.conf` file (suitably anonymized if necessary), and whether or not the PostgreSQL data directory contains the files `standby.signal` and/or `recovery.signal`.

If issues are encountered with a &repmgr; client command, please provide the output of that command executed with the options `-LDEBUG --verbose`, which will ensure &repmgr; emits the maximum level of logging output.

If issues are encountered with &repmgrd;, please provide relevant extracts from the &repmgr; log files and if possible the PostgreSQL log itself. Please ensure these logs do not contain any confidential data.

In all cases it is extremely useful to receive as much detail as possible on how to reliably reproduce an issue.