Online Support Sections

Online Troubleshooting Resources: HOWTO
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# 3. Online Support Sections

These sections are typically found at the websites of Linux distributions, and often contain a variety of helpful documents with information not easily encompassed within a FAQ. This is the second place to go when troubleshooting a problem. Look for sections with one or more of the following titles:

- Installation Support

- Knowledge or Solutions Databases

- Tips and Tricks

- Errata, Fixes and Updates

- Security Information

- Bug Tracking System

- Bug Database

- Hardware Guide or Compatibility List

- Technical Guides

- White Papers

Some websites provide a site search engine that will facilitate your quest for a solution.

If you have a problem with a newly installed distribution, look here first as bugs and their fixes are typically posted here. You may find a detailed guide that will help you accomplish a task such as upgrading your kernel or the version of the X Window System you are using.

I have often been able to solve problems with my Linux distribution by looking into the bug report database, and finding that another user already has offered a solution to this issue.

I recommend you spend some time at the website of the distribution you are using, familiarizing yourself with what is available.

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